Unlock authentic insights
We
empower
Launches and
unlock
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GamerSpeak™ unlocks unbiased and authentic insights that fuel revenue.
Build Your Game, We’ll Build The Community
- Increase player engagement
- Maximize player LTV
- Prevent negative sentiment
- Reduce support costs
Capturing unbiased, authentic feedback from your players can be challenging. Without it, adjusting the meta, offering better in-game purchases, and adding features can be difficult to prioritize and perfect.
GamerSpeak understands how gamers think, what they want, and how to speak to them in an authentic way that creates trust. This relationship produces crucial ideas that increase your game’s performance.
GamerSpeak Services Work Seamlessly Together
GamerSpeak’s professional strategy guides, written by the best players, share vital information other players need to succeed. Readers feel empowered and determined, and want to engage with the super user community chat room (often on Discord or Line). Our team of top players gather peer-to-peer authentic sentiment from these chat rooms and deliver it to the developers along with their recommendations of how to develop new monetizable gameplay. When the recommendations are implemented, we document the community’s positive response, and create new guides to inform the player base of the best new strategies. Rinse and repeat!
Content
Recommendations & Implementations
Chat Rooms
Authentic Sentiment
Content
Chat Rooms
Authentic Sentiment
Recommendations & Implementations
GamerSpeak Recommendations = Implementations
GamerSpeak team members are trained to write sentiment reports with actionable recommendations based on conversations they have with other players in the community. You will receive clear and proactive feedback instead of vague complaints. Our clients implemented 250+ of our recommendations in their games in the first two quarters of 2020 alone.
Unlock The Power Of The Player
Unbiased Authentic Feedback
GamerSpeak gathers authentic, unfiltered feedback from your gamers. We then summarize and deliver that feedback to you with actionable recommendations.
Discover Bugs Quickly
GamerSpeak reports verified bugs within minutes of them occurring. Our reports include reproducible steps for your dev team to follow.
Engaging Strategy Guides
GamerSpeak creates a custom website for your game featuring professional strategy guides, player interviews, and a database of important game content. When players are stuck searching for answers, regularly updated content, and our SEO optimized websites appear in top search results.
Top Players Run Your Community
GamerSpeak recruits responsible top-tier players to actively fuel your community with conversation and content. Promoting a positive culture and authentic feedback.
Unlock the power of your players today with GamerSpeak™ services.
Key data points from
500 super users in our communities:
Featured Community
FFXV:ANEHUB
Final Fantasy XV: A New Empire – Machine Zone Games
5M
Page Views
2M
Sessions
682K
Unique Users
2.5K
Avg Chatroom Users
New Community!
Relive the adventure of one of the hottest anime series on air! Impressive graphics and gameplay shot Grand Cross to #1 in Japan and Korea on Google Play in 2019, and it is quickly climbing the US Google Play rankings!
7dsgc.fandom.com
The Seven Deadly Sins: Grand Cross
Publisher Testimonials
GamerSpeak’s ability to understand the needs of our players and provide actionable insight has allowed me and my team to be proactive in addressing the needs of the community. This has been extremely important in preserving the positive perception the players have of 4PLAT.
Netmarble has been working with GamerSpeak for a couple of years and they’ve created online communities for some of our top-grossing games. GamerSpeak’s ability to energize our players with peer-to-peer engagement and provide them with a “one-stop shop” for the latest news, player guides, and content has been paramount in maintaining positive sentiment and growth in our community.
Publisher Testimonials
I feel that sentiment reports, especially early on, were invaluable. Also Line community, as a place for players to get their questions answered, is great. And Elite articles, I personally like most these two types 1) present otherwise scattered info in one place (e.g. hero guide, obelisks) and 2) in-depth articles on game mechanics (leverage, preemptive, etc.)
In-depth look at our content, mechanics, events from the player perspective which you got from conversations with players and first-hand gameplay.
Impact of answering player’s questions: resolve frustrations caused by lack of progress, poor performance in battles/events, help people progress with confidence (e.g. “I want to try this build but is it a good idea)
Working with Chad and his team at GamerSpeak has been nothing short of fantastic. While I was the Lead Designer on Final Fantasy XV: A New Empire (a once consistently Top 50 grossing app in the US iOS App Store), I counted on Chad's team to supply me with valuable feedback about our players' overall sentiment, and more importantly, a window into the minds of our most active, highest paying players. Using this feedback and data helped my team deliver more relevant and desirable content to our players, ultimately helping us monetize and retain our players more effectively. This is especially valuable and important on a project such has FFXVANE, where you must pour nearly a hundred hours each week -- not to mention hundreds of dollars each month -- in order to have a firm grasp on the state of game through a player's perspective.
Aside from the invaluable feedback support, communication with Chad was an absolute pleasure. Chad and his team is professional, responsive, direct, polite, and were always eager to find ways to better help communicate. I can't recommend Chad's services enough, especially on a huge game where keeping track of a community is a full-time job for multiple people. Should I have the pleasure of working with Chad again in the future, I would be thrilled!
