Pre-Launch+

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The turnkey pre-launch solution + player-first community features and authentic insights.

Pre-Launch+ Services Work Seamlessly Together

GamerSpeak's media-rich registration websites integrate seamlessly with our custom invitation system to player-first communities staffed by our team. Simplify your pre-launch rollout with our turn-key solution for your game + authentic community insights and high-fidelity bug reporting.

Pre-Launch+ Website

Media-rich and fully branded to your game plus user registration, NDA acceptance, and Discord invitation integration.
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Urgent Bug Reporting

Be launch-ready faster with actionable high-fidelity bug reporting from top players who play your game every day.

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Discord Community Hub + Discord Bot

Discord community creation and staffing plus website integration with private invitation links.
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Powerful custom-built Discord bot with beta key delivery, moderator commands, player feedback and referral commands, and more. 

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Authentic Sentiment Reporting

Authentic sentiment is gathered, filtered, and curated from your most engaged players

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Pre-Launch+ Website

Media-rich and fully branded to your game plus user registration, NDA acceptance, and Discord invitation integration.
Learn More

Discord Community Hub + Discord Bot

Discord community creation and staffing plus website integration with private invitation links.
+
Powerful custom-built Discord bot with beta key delivery, moderator commands, player feedback and referral commands, and more. 

Learn More

Authentic Sentiment Reporting

Authentic sentiment is gathered, filtered, and curated from your most engaged players.

Learn More

Urgent Bug Reporting

Be launch-ready faster with actionable high-fidelity bug reporting from top players who play your game every day.

Learn More

Pre-Launch Website

Media-rich, fully branded website with turn-key user registration and Discord invitation integration.

Fully Branded

We’ll build your website, all you need to do is send us your game assets.

  • Video content
  • Screenshots
  • Game Description

Streamlined Registration

Simple, fast, and secure user registration.

  • Key user information collection
  • Get signed NDAs
  • Registration instructions

Discord Server Integration

The pre-launch website integrates user registration and verification with a private discord server

Are You Ready for Pre-Launch+?

Discord Community Hub

After a user registers for your pre-launch game on the website they will be invited to the Discord server for your game. We create this Discord community quickly without additional software or headcount for you to manage.

Build & Keep Your Community

You will have a community of engaged players for your game launch and in the future.

Fully Loaded Discord Bot

The Pre-Launch+ Discord Bot was created by our team specifically with players and pre-launches in mind. It comes with powerful features such as:

Queued beta key delivery

Custom Commands

Save moderators and community managers loads of time with:

  • Automated replies with keyword monitoring
  • Automated bug reporting
  • Mod messaging
  • Game release information
  • And more!

Custom Functionality

  • Automated beta key delivery
  • Automated referral program
  • User information collection

Registration Integration

Your registration website integrates directly with the Pre-Launch+ Discord Bot to streamline your pre-launch.

Are You Ready for Pre-Launch+?

Detailed Authentic Sentiment Reporting

GamerSpeak’s community leaders play your pre-launch game every day and are trained to write authentic sentiment reports that are reliable, detailed, and have actionable recommendations based on conversations they had with other players in the community. You will receive clear, actionable and curated feedback instead of vague complaints or griping.

Virtual Sentiment Discussion

GamerSpeak staff and community leaders will virtually meet with you to discuss sentiment reports with your team and provide context to data anomalies so you can interpret what you're seeing.

Are You Ready for Pre-Launch+?

Urgent Bug Reporting

GamerSpeak only delivers quality verified bug reports with detailed information and reproducible steps. You won’t get unfocused general complaints or dead-ends from our team. Our clients have reported that we discover and confirm bugs up to 3 days before they are discovered internally.

Our urgent bug reporting will accelerate your game to be launch-ready faster.

Are You Ready for Pre-Launch+?

Pre-Launch+

Everything you need to bridge the gap to your players and get authentic feedback before launching your game.

Pre-Launch+ is offered at 1, 2, and 3 month time frames and includes:

  • Pre-Launch+ Website
  • Discord Hub Server
  • Discord Bot Server
  • Detailed Authentic Sentiment Reporting
  • Urgent Bug Reporting

See What
GamerSpeak Pre-Launch+
Can Do For Your Game!

Choose the best date and time for your virtual meeting.

See What Our Clients Are Saying

Netmarble F&C

"We attribute around 15-20% of our revenue to GamerSpeak’s customer feedback loop and community insights.

In addition to contributing to our revenue, GamerSpeak reliably delivers results, which is really important for us. Many services deliver strong performance during the first one or two months, but their quality always drops off. Games like ours are very long term with a 1-3+ year life cycle and change a lot. We need stable and high-quality results that stick because that stabilizes our revenue and ARPDAU. GamerSpeak’s insights are a significant reason we see those stable revenue and ARPDAU numbers and that is why we keep working with them.

GamerSpeak also really knows our players. We have different kinds of players - top players, middle players, and entry-level players and it’s hard to get authentic insights from all of them. The GamerSpeak reports and comments cover all of those players, especially the middle and top players. We can reliably gather information and user sentiment from GamerSpeak for our weekly, monthly, and yearly plans."

Jihyun Seo

Head of Global Business, Netmarble F&C

"GamerSpeak’s ability to understand the needs of our players and provide actionable insight has allowed me and my team to be proactive in addressing the needs of the community. This has been extremely important in preserving the positive perception the players have of Netmarble F&C."

Jaeho Kang

Co-CEO, Netmarble F&C

"Netmarble has been working with GamerSpeak for a couple of years and they’ve created online communities for some of our top-grossing games. GamerSpeak’s ability to energize our players with peer-to-peer engagement and provide them with a “one-stop shop” for the latest news, player guides, and content has been paramount in maintaining positive sentiment and growth in our community."
Kenneth Washington

Community Manager, Netmarble F&C

"The reason we work with GamerSpeak is in its name already. Any developer, especially mobile game developers, should be interested to hear what users have to say about their game, what they feel about it, all kinds of users, all power levels, different backgrounds, spending levels. The voices of all these diverse players is important to know for any game developer.

GamerSpeak’s insights into our users contributes about 30% of our revenue and retention.

We are a Korean company, and we can guess what our North American users feel, but it’s better to hear it first hand. GamerSpeak’s community insights are very different from the insights we gather. The perspective they deliver with their sentiment reporting allows us to know what our players are really thinking and that is very important to us.

There is a huge difference between internal and external sentiment reports. When we look at sentiment we look at it through the eyes of users and developers and it’s always different in some way from the POV of a developer and user. It is important for us as developers to look at the game through the eyes of users - someone else who is not us. GamerSpeak’s reporting gives us that authentic user perspective, so we have a complete picture.

One of the biggest benefits of working with GamerSpeak is the community hub website and chat room they create and maintain for our game. The guides on the website help the players a lot and the sentiment reports GamerSpeak sends us from the chat room improve our game.

Our game design team uses GamerSpeak’s sentiment reports for certain events, game mechanics, and the interface. It saves us a lot of time on testing. For example, if we are considering some change, GamerSpeak will tell us how the community will react to that - and we might end up saying “Oh, well then we probably won’t do that” and we will save a lot of time that could have been spent on an idea. GamerSpeak bug reports also save us time because they send them very quickly and have the exact information we need, including screenshots a lot of times, that make it so we don’t have to do all the testing and searching ourselves to fix the bug.

Finally, because GamerSpeak’s work helps meet our business goals, it directly affects my personal job satisfaction and personal happiness."

Yongjun Hong

Producer, Netmarble F&C

"I feel that sentiment reports, especially early on, were invaluable. They provide an in-depth look at our content, mechanics, and events from the player perspective which you got from conversations with players and first-hand gameplay.

Also, the Line community is a fantastic place for players to get their questions answered. This resolves frustrations caused by lack of progress, poor performance in battles/events, and helps people progress with confidence (e.g. "I want to try this build but is it a good idea")

As for your strategy guides, I personally think they do two things very well

  1. Present otherwise scattered info in one place (e.g. hero guide, obelisks)
  2. Provide in-depth guides on game mechanics (leverage, preemptive, etc.)"
Greg

Iron Throne Project Manager, Netmarble F&C

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